Accountable (Open Collective)
  • Accountable
  • About Accountable πŸ’Έ
    • Our Story
    • Our Mission
      • Our Team
    • Who we support
    • Pricing
    • Partners
    • Contact & details
  • Apply πŸ‘†
    • Overview
    • 1. Apply
    • 2. Onboarding
    • 3. Page setup
    • 4. Live!
    • 5. User Support
  • Platform Features πŸ–₯️
    • Donations
      • Custom tiers
      • Organisation donations
      • Formal grants
    • Spending money
      • Submitting expenses
        • Reimbursement
        • Invoice
        • Grant
      • Approving expenses
    • When we make payments
    • Communication features
    • Closing my page
  • Questions & Answers πŸ”‘
    • Glossary
    • Questions & Answers
      • Q's on Data & Privacy
      • Q's on Urgent Matters
      • Q's about my PAGE
      • Q's about PAYMENTS
      • Q's about making a collective
  • Resources πŸ“–
    • Expense policy
  • The legal bit ⚠️
    • Fiscal Hosting
    • Terms and Conditions
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  1. Apply πŸ‘†

5. User Support

Have a Query or Question?

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Last updated 3 years ago

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To help you with any Accountable questions, we operate a ticketing system 🎫

Whenever you have a question for us, just fill in .

To fill out the form we just need your name, email address, the name of the group you are from and query type. Choose from:

  • Tech Queries πŸ’»

  • Expense Queries πŸ’°

  • Donation QueriesπŸ’Έ

  • Page Setup Queries πŸ“

  • And β€˜Other’❔

You can then add in the name of your query and a description of the issue. Once you have submitted this it will be forwarded on to our support team, where they will be able to assist you in the best way possible πŸ‘

In case you missed it - to raise a ticket

here is the link
this form